tc444 Privacy Policy — Your Data, Your Rights

Overview

This Privacy Policy describes how tc444 ("tc444", "we", "us", "our") collects, uses, shares, and protects the personal information of players and visitors who access the tc444 platform at https://tc444.bet. It applies to all users of tc444, regardless of how they access the platform.

By registering an account on tc444 or continuing to use tc444 after this policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as described herein. If you do not agree, please do not use tc444.

1. Data Controller

The data controller responsible for your personal data collected through tc444 is tc444. tc444 determines the purposes and means of processing your personal data. If you have any questions about how tc444 handles your personal information, or wish to exercise any of your data rights, you may contact tc444 directly using the email address below. All data-related requests are handled by the tc444 support team and will be responded to within a reasonable time frame.

2. Information We Collect

tc444 collects personal information from you in several ways during your use of the platform. The categories of personal data we collect include:

• Registration data: your mobile number, username, and the date of birth you provide when creating your tc444 account. This data is collected at the point of registration and is necessary to open and maintain your account.
• Identity verification (KYC) data: government-issued photo identification documents and proof of payment method ownership that may be requested before processing withdrawal transactions. KYC documents are stored securely and are not shared beyond what is necessary for verification purposes.
• Financial transaction data: records of deposits and withdrawals made through your linked payment methods (bKash, Nagad, Rocket, Upay), including transaction amounts, timestamps, and reference numbers. tc444 does not store your mobile wallet PIN or password.
• Gameplay data: records of games played, bets placed, outcomes, bonuses claimed, and wagering activity. This data is used to operate your account, calculate balances, process withdrawals, and detect patterns consistent with prohibited conduct such as bonus abuse or fraud.
• Device and technical data: IP address, browser type, operating system, device model, screen resolution, and session duration. This data is collected automatically when you access tc444 and is used to maintain platform security and improve the user experience.
• Communications data: records of messages exchanged between you and the tc444 customer support team, including the content of support requests and the responses provided. Communications are retained to maintain quality assurance and to provide context for follow-up enquiries.

tc444 collects only personal data that is necessary for the purposes described in this policy. tc444 does not collect sensitive personal data such as health information, religious beliefs, or political affiliations. tc444 does not use your data for purposes unrelated to the operation of the tc444 platform.

3. How We Use Your Information

tc444 uses the personal data it collects for the following purposes:

• Account management: to create, verify, maintain, and close your tc444 account; to process login sessions; and to communicate with you about your account status, including security alerts and notifications about changes to your account settings.
• Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay; to reconcile account balances; and to maintain records of financial transactions for accounting and audit purposes.
• Identity verification: to verify that you meet the age requirement (21+) for using tc444, and to carry out KYC checks required before processing withdrawal requests above certain thresholds.
• Fraud prevention and security: to detect and prevent fraudulent activity, account takeovers, multiple account registrations, bonus abuse, money laundering, and other conduct prohibited under the tc444 Terms and Conditions.
• Customer support: to respond to your support requests, resolve disputes, and maintain a record of your communications with the tc444 support team for quality assurance purposes.
• Platform improvement and analytics: to understand how tc444 is used, identify technical issues, and improve the performance, stability, and feature set of the platform. Analytics data is processed in aggregated, anonymised form wherever possible.

4. Legal Basis for Processing

tc444 processes your personal data on the following legal bases:

• Contractual necessity: processing your registration data, payment data, and gameplay data is necessary to provide the tc444 service and to fulfil tc444's obligations to you under the Terms and Conditions.
• Legal obligation: processing KYC and transaction records is required to comply with applicable anti-money laundering obligations and age verification requirements.
• Legitimate interests: processing device and technical data for fraud detection, platform security, and service improvement is carried out on the basis of tc444's legitimate interest in operating a safe and fair gaming platform.
• Consent: where tc444 sends you promotional communications about offers, bonuses, or new game launches by email or in-platform notification, this is done on the basis of your consent. You may withdraw consent to receive promotional communications at any time by contacting [email protected].

5. Sharing Your Information

tc444 does not sell, rent, or trade your personal data. tc444 may share your personal data with the following categories of recipients only where necessary and only to the extent required:

• Payment processing partners (bKash, Nagad, Rocket, Upay): tc444 shares transaction-level data with your chosen payment provider solely to process deposits and withdrawals. The payment provider's own privacy policy governs how it handles your data on its side of the transaction.
• Game content providers (Pragmatic Play, Evolution Gaming, Spribe, and other licensed studios): these providers host and operate the game titles available on tc444. They may receive anonymised session data necessary to operate the games. They do not receive your full registration profile.
• Identity verification service providers: where tc444 uses a third-party service to conduct KYC verification, your identity documents and registration data are shared with that service solely for the purpose of performing the verification check. Verification providers are contractually bound to handle your data securely and confidentially.
• Legal and regulatory authorities: tc444 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or where tc444 reasonably believes disclosure is necessary to prevent or report suspected criminal activity, including fraud or money laundering.

6. Payment Data and Mobile Wallets

When you make a deposit or withdrawal on tc444 using bKash, Nagad, Rocket, or Upay, the transaction is initiated through that payment provider's interface. tc444 receives confirmation of the transaction (amount, timestamp, reference number) from the payment provider but does not at any point access, store, or transmit your mobile wallet PIN, password, or full account credentials. You authenticate directly with your mobile wallet provider, not with tc444.

tc444 retains transaction records (amounts, timestamps, reference numbers) for accounting, audit, and anti-money laundering compliance purposes. These records are retained for the period required by applicable legal obligations. Payment records are stored securely and access is restricted to authorised tc444 personnel only.

7. Cookies and Tracking Technologies

tc444 uses cookies and similar tracking technologies to operate the platform, maintain your session, and improve your experience. The types of cookies used by tc444 include:

• Strictly necessary cookies: these are essential to the operation of tc444 and cannot be disabled. They include session cookies that keep you logged in during your visit, security tokens, and cookies that remember your language preference.
• Analytics cookies: these cookies collect anonymised information about how tc444 is used, such as which pages are visited most frequently and how long sessions typically last. This data helps tc444 understand usage patterns and improve the platform.
• Functional cookies: these cookies remember your preferences and settings (such as notification preferences) to personalise your tc444 experience across sessions.

You may control cookie settings through your mobile browser's settings menu. Please note that disabling strictly necessary cookies may prevent tc444 from functioning correctly and may result in you being logged out of your account. tc444 does not use third-party advertising cookies or cross-site tracking cookies.

8. Data Retention

tc444 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal obligations. The following retention periods apply: account registration data is retained for the duration of your account and for a period of up to 5 years following account closure; financial transaction records are retained for a minimum of 5 years from the date of the transaction to comply with anti-money laundering record-keeping requirements; KYC identity verification documents are retained for a minimum of 5 years from the date of verification or account closure, whichever is later; customer support communications are retained for up to 2 years from the date of the last communication in a given support thread.

When the applicable retention period expires, tc444 will securely delete or anonymise your personal data. In cases where deletion is not immediately technically feasible (for example, data held in backup archives), tc444 will isolate the data from further processing until deletion is possible.

9. Data Security

tc444 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and tc444's servers; access controls that restrict employee access to personal data on a need-to-know basis; secure storage of sensitive data including KYC documents; and regular security assessments of the tc444 platform.

Despite these measures, no method of data transmission over the internet or method of electronic storage is completely secure. tc444 cannot guarantee absolute security of your personal data. If tc444 becomes aware of a data breach that is likely to result in a risk to your rights and freedoms, tc444 will notify affected players within a reasonable time in accordance with applicable data protection obligations.

10. Your Data Rights

As a player on tc444, you have the following rights in relation to your personal data. To exercise any of these rights, contact tc444 at [email protected]. tc444 will respond to all verified data rights requests within a reasonable time frame:

tc444 will verify your identity before acting on any data rights request to ensure that personal data is not disclosed to or amended at the request of an unauthorised party. Some rights are subject to limitations — for example, tc444 cannot delete transaction records that must be retained to comply with anti-money laundering legal obligations.

11. Children's Privacy

tc444 is strictly an adult platform for players aged 21 and above. tc444 does not knowingly collect personal data from individuals under the age of 21. If tc444 discovers that it has inadvertently collected personal data from a person under the age of 21, tc444 will immediately close that person's account and securely delete their personal data. If you believe a person under the age of 21 has registered on tc444, please contact tc444 at [email protected] immediately.

12. Third-Party Links

tc444 does not include links to external third-party websites. All navigation on tc444 remains within the tc444 platform. Game content is delivered through integrated provider frames; tc444 is not responsible for the privacy practices of individual game studios or payment providers. Players are encouraged to review the privacy policies of their chosen payment provider (bKash, Nagad, Rocket, or Upay) directly on those providers' own platforms.

13. Changes to This Privacy Policy

tc444 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the features of the tc444 platform. When material changes are made, tc444 will update the "Last Updated" date at the top of this page. Where practicable, tc444 will provide notice of significant changes via in-platform notification or by email to your registered contact.

Your continued use of tc444 after the updated Privacy Policy has been posted constitutes your acceptance of the revised policy. If you do not agree with the updated Privacy Policy, you must stop using tc444. You may request account closure by contacting [email protected].

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data tc444 holds about you, please contact the tc444 support team. The team is available 24 hours a day, 7 days a week, including all public holidays in Bangladesh.